Merchant Monitoring


You can handle the monitoring for following functionalities:


Merchant Monitoring > Single Risk Rule Mapping

Here you can map single risk rule.


How to access page?

After login you need to click on "Merchant Monitoring" tab in the left navigation pannel of Partner's back office.


Search Criteria:

You can search Risk rule on below criteria:

  • Member ID
  • Terminal ID

Result details
You can map the risk rule with member in merchant monitoring single risk rule.



Merchant Monitoring > Risk Rule Graph

In this page you can retrieve the frequency wise threshold details in tabular format and graphs for specific rule.


How to access pages?
After login you need to click on "Risk Rule Graph" section under "Merchant Monitoring" tab in the left navigation pannel of Partner's back office.


Search criteria

You can search risk rule graph details on below criteria:

  • Member ID
  • Terminal ID
  • Risk Rule Name
  • Frequency


Result details
Search filter shows threshold details and graphs for specific rule based on frequency.



Merchant Monitoring > Rule Logs

This section displays all logs for the alerts triggered due to Merchant Monitoring Rules . In this page you can view the Members/Monitoring Rules for which alerts were triggered .


How to access pages?
After Login, you need to click on “Rule Logs” section under "Merchant Monitoring" tab in the left navigation bar of Partner's back office.


Search criteria

Search filter gives the below details:

  • Alert Date
  • AlertID
  • Rule Name
  • Frequency
  • Team
  • MerchantID
  • TerminalID
  • Report
For accessing the detail information you need to click on AlertId, which is the second column.


Result details
Result panel displays the below details about the Merchant Monitoring alert:

  • AlertID
  • Alert Type
  • Alert Team
  • MerchantID
  • Alert Date
  • Rule Name
  • Actual Ratio
  • AlertThreshold
  • Suspension Threshold
  • Rule Message

Below Actions can be performed in the details page of the Alert logs:

  • Notify Again
  • Suspend