Reversal
You can perform reversal operation of captured transaction using this tab.
How to access pages?
After login you need to click on "Reversal" tab in the left navigation pannel of Merchant’s back office.
Search criteria
You can search reversal transactions on below details:
- Tracking ID
- Terminal ID
- Auth code
- Description
How it works?
Search filter will give the list of transactions which was successfully captured. Choose the transaction you want to reverse and click on the “Reverse” button.
Then enter a reason for reverse and click the “Reverse” button. You will receive a response if the reversal was successful.